Welcome to the Hydean Dental Practice Privacy Notice
We are Hydean Dental Practice, a sole trader registered in England.
1 Hyde Green South, Stevenage, SG29XU
Sole trader, not registered at Companie’s House.
In this document Hydean Dental Practice may be referred to as “we”, “us”, or “our”.
Hydean Dental Practice is an independent dental practice providing a range of dental treatments on a private and NHS basis. Our practice team, which consists of employed and self-employed individuals, work together to ensure our patient’s data is protected.
This privacy notice outlines how we handle patient information according to the UK GDPR and Data Protection Act 2018 (DPA18).
Who is the Hydean Dental Practice Data Protection Officer?
Ametros Group Ltd
Lakeside Offices, Thorn Business Park
Rotherwas Industrial Estate
T: 0330 223 2246
We have appointed Data Protection Officer who can be contacted using the details above.
Collecting Your Personal Data
The majority of your personal data we process is collected directly from you when you use our website, contact us and attend the practice in person.
Occasionally, we may collect your information from other sources such as
We may receive data from other third parties, including online analytics providers like Google and advertising networks like Facebook.
The Types of Data We Collect & Our Purposes of Processing
The table below sets out the main types of patient information we process, why we use your data and the lawful basis for doing so.
Where necessary, we may need to share your data with third parties for safeguarding purposes. Depending on the circumstances, we will share your data where we have your consent or are required under a public interest or legal obligation or where an exemption applies under the Data Protection Act 2018.
The practice and your treating clinician must collect and process your personal data to diagnose your dental health, refusal to provide personal data relating to this purpose will directly impact our ability to continue any further treatment at the practice.
As providers of NHS dental treatment, we are required to collect additional information as part of the public task assigned to us under the NHS dental contract.
The above table sets out where we rely on your consent to process your personal data. You can request to withdraw your consent for these purposes by contacting the practice using the contact details found at the top of this notice.
How We Store Your Data
We store your data in the following formats and locations:
Determining How Long We Keep Your Data
We will store your personal data for as long as it is necessary to fulfil the purposes for which it was collected. We may also need to retain it to comply with legal obligations, regulatory guidance/codes of practice, resolve disputes and legal claims, as well as for other reasons that are specified at the time of collection.
For determining whether personal data should be deleted or destroyed we’ll consider the amount of and sensitivity of the personal data we have, the amount of harm that could be caused by a data breach, the benefits of the purposes for which we’re using the data and any legal requirements that we are bound to.
Sharing Your Personal Data
Your information is mostly handled internally by staff employed by the practice and self-employed dental professionals responsible for treatments you receive at the practice.
Where we required we will may need to share you data with third parties or suppliers, such as:
When sharing your data we ensure to justify the purpose, disclose on a need-to-know basis and use the minimum necessary information
If required by law, we may need to disclose your information to a third party not connected with your health care, including HMRC, other law enforcement or government agencies.
International Transfer of Personal Data
Where we transfer your data to third parties outside of the UK, ensure that your data is protected in a manner that is consistent with how your personal data will be protected by us in the UK. This can be done in the following ways:
If none of the above safeguards are available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Knowing Your Information Rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Depending on the nature of the request we may need to ask you to provide further information to verify your identity and/or better understand your request.
How To Complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this notice.
If you are dissatisfied with our response or prefer to lodge your complaint with them directly you can do using the details below.
NHS Data Opt-out
Being part of the NHS means we are required to inform you of how the NHS uses your data for additional purposes and how you can opt-out of this arrangement.
The information acquired about you when you use NHS services can be used and shared with other organisations for purposes other than your personal care, such as to assist with:
All these applications contribute to your, your family’s, and future generations’ better health and care. Confidential patient information concerning your health and care is only used in this manner where permitted by law.
In most cases, anonymised data is utilised for research and planning, however, if you don’t want your sensitive patient information to be used in this way, you can opt out.
Visit www.nhs.uk/your-nhs-data-matters for additional information and to register your choice to opt out.
1 Hyde Green South